Erin Coffman is a Data Scientist on the Growth and Operations Team at Airbnb. She has been supporting the Customer Experience (CX) team for over three years. The CX team focuses on assisting Airbnb guests and hosts who may have questions or issues throughout their user experience, both online and offline.
Erin has been listing her Atlanta condo on Airbnb for nearly four years, and is a proud Superhost on the site. Prior to Airbnb, she completed a PhD in Economics from the Andrew Young School of Policy Studies at Georgia State University.