In the great majority of countries, basic services, such as health care, education, and sanitation, are typically provided or at least overseen and regulated by the public sector. Shortcomings in the delivery of such services have been well documented throughout lower income countries. The overall goal of this initiative is to start closing the knowledge gap on what does and does not work when it comes to strengthening the ability of citizens to demand and obtain high quality services from local public agencies and providers, with a regional focus on West Africa. The initiative will help make concrete suggestions on how existing knowledge can be leveraged in the design of new interventions, and potential studies through which existing gaps in knowledge could be closed. The initiative will be housed at the Stanford Institute for Economic Policy Research (SIEPR), which supports research that informs economic policymaking while engaging future leaders and scholars. The institute shares knowledge and builds relationships among academics, government officials, the business community and the public.